Frequently Asked Questions

Are your products vegan-friendly?

Yes, all of our products and ingredients are vegan friendly.

Are your products tested on animals?

At VON Botanicals, we only use ingredients from suppliers that can guarantee that each ingredient that we buy is 100% cruelty free. Our products are not tested on animals. We also make sure to only use suppliers who do not test on animals either.

Do your products contain animal by-products?

We only use vegetable oils and fats in our products. So all of our candles, skin and hair care products are vegetarian and vegan friendly. The only exception is our skin care accessories such as our sea sponges. Sea sponges are not an animal product, however, some vegans may not choose to use them.

How can I make my bar soaps last longer?

To ensure that your bar soaps last longer, store in a cool dry place in between uses. Soap dishes that can drain water are a great way to store soap in between uses. 

Some people may choose to cut their bar soap into two to three pieces. This could help to prolong the life of a bar soap

Another way to make our handmade soap bars last longer is by using a wash cloth or soap saver bag with your handmade soap.

Super hot bath water and showers will cause your soap do be used up faster. Why not try showering at a slightly cooler temperature that you usually do? 

Do your products contain any nut derivatives?

We try not to use ingredients that contain nut derivatives wherever possible. To find out whether a product contains derivatives or not, please check the allergy information or, the ingredients in the product description. Please note that we cannot guarantee that our products are made in a nut free environment.

Are your products safe to use during pregnancy?

We try to formulate our product with essential oils that are safe to use during pregnancy. We also do not use a lot of essential oils in our products as a small amount is enough. However, pregnant women should always be cautious when using products with essential oils, especially in early pregnancy. 

Are your products made in the UK?

Yes, we make all of our vegan cosmetic products in the UK.

Do you use plastic in your packaging?

Yes, we use plastic packaging whenever it’s the best packaging material. When it comes to using products in the bath, plastic packaging is often safer than glass. The plastic we use is recyclable. So please make sure to rinse and recycle your empty containers. We also use biodegradable and compostable packaging whenever possible. If you would like to avoid plastics, please check out our plastic free section here.

Where can I buy your products?

Online- you can find our products here

In person- please follow us on Instagram and Facebook for any events that we will be trading at.

If you have any other questions please contact us.

For wholesale orders please contact us.